Sendady Refund Policy
A Quick introduction
At Sendady, we are committed to providing a high-quality email outreach platform and full sending infrastructure. Our goal is to ensure you have a seamless experience with the features you purchase.
Eligibility for Refunds
We offer refunds only under the following circumstances:
Non-delivery of promised services – If we fail to provide the features or sending infrastructure as outlined in your plan.
Technical issues – If significant technical problems with our platform prevent you from using the features you purchased and we are unable to resolve them in a reasonable timeframe.
Non-Refundable Items
Please note that some items are non-refundable:
Third-party solutions that we purchase on your behalf, such as G Suite accounts, Microsoft accounts, or VPS accounts.
While we cannot refund the purchase cost of these accounts from our suppliers, we can provide replacement accounts in the event of issues or failures.
Refund Process
Refund requests must be submitted via email to hi@sendady.com.
Once your request is reviewed and approved, refunds will be processed using the original payment method.
Refunds for eligible issues are typically processed within 5–10 business days.
Replacement of Third-Party Accounts
If you experience issues with third-party accounts (G Suite, Microsoft, VPS), Sendady will work with you to provide replacement accounts to ensure uninterrupted service.
Contact Us
If you have questions about this Privacy Policy or wish to request data access:
Email: hi@sendady.com
Website: sendady.com